A small charge will be applied to orders under £75 to cover the Courier cost / postage and packing.
Our online ordering service is completely secure, but if you prefer not to order online, or if you need more advice, please contact us by phone and you can pay by card. We aim to dispatch goods that are in stock within 2 to 3 working days. However, if we have to order from the Manufacturer, you will receive an e.mail to advise when your order will be available and allow 7-10 days for delivery.
If you wish to exchange goods, please return within 7 days ( 40 days for Christmas presents ) in original packaging with proof of purchase. Please ensure that all returns are in re-saleable condition. It is the buyer’s responsibility for the return of the item.
Any item that is clearly a manufacturing defect will be replaced or refunded immediately. In the case of questionable complaints, we will return the goods to the Manufacturer for inspection and quality report. We will keep you informed of progress with your complaint and resolve accordingly. Postage will be refunded on faulty returns.
Terms & Conditions
• Cancellation policy.
If you wish to cancel your order, please advise by phone within 24 hours and a full refund will be given.
Phone: 01430 860 282
Visit shop: 64, High Street, Holme on Spalding Moor, York, YO43 4AA
Monday – Friday 9.30 am – 4.30 pm
Saturday 9.30 am – 1.30 pm